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NetSuite ERP
For Service Companies

Stop struggling with disconnected systems, slow billing, and project blind spots. NetSuite ERP brings everything together, so your service business runs smoother, faster, and with way more insight.

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What Is NetSuite ERP for Service Businesses?

NetSuite ERP is a cloud platform built for service companies. It handles everything from the first opportunity and project planning, all the way through delivery, billing, and revenue recognition. Everything you need to land in one smart system: project ops, finances, resource planning, customer records, you name it.
It’s part of the broader NetSuite ERP world, so you get live reporting, automated workflows, and deep insights to help you move fast and make smart decisions. Whether you’re in one office or spread across the country, NetSuite flexes to fit your setup and your growth plans.
Cinntra’s team knows NetSuite inside out. From NetSuite ERP implementation to Add-Ons, we’ve helped all kinds of service organizations roll it out, so they get more agile, more transparent, and ready to scale for the long haul.

Our Credentials, in a Nutshell

Years of ERP excellence
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Net New Implementations
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NetSuite Certified Professionals
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SuiteApps Developed
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NetSuite ERP System Architecture for Service Companies

Once you’re up and running, NetSuite keeps your service operations humming every day. Its system architecture ties projects, finance, billing, and resources into a single, connected platform.
Every module talks to each other, all in the clouds. An accurate way of managing how your company performs overall gives you what you need at-a-glance when it comes to time to track your company’s profit margins.
The use of any additional systems is eliminated when submitting approval requests, as the only thing left to worry about is how you will be able to run your business while avoiding all those extensive manual pieces of work.

NetSuite Modules for Service Companies

NetSuite ERP includes purpose-built modules that address the operational and financial complexities of service-based organizations.
NetSuite Implementation

Project Management

The project's milestones, cost, and margin are tracked through the entire process of project planning, implementation (service delivery) and execution (project results) enabling you to manage and keep track of your project without affecting its quality.

Human Resources Management

Resource Management

You can assign staff to their projects according to their skills and how many resources are available to work, thus allowing for maximum productivity and staff to minimize the time during which staff are not productive.

Faster Month-End Close

Time & Expense Management

All billable time is collected and put into the system, and all expenditures/expenses are automatically posted for reimbursement. This results in faster and less accurate invoices.

Professional Services Automation (PSA)

Billing & Revenue Recognition

All billing types, including fixed fee, time/material charge, milestone, and retainer-based billing, can be consolidated into one location to remain compliant and have minimal manual errors.

NetSuite CRM

CRM & Customer Management

Sales and service efforts can coordinate and improve service performance by centralizing customer-related information between both the sales and service organizations.

Financial and Accounting

Financial Management

Project profitability and overall company financials can be monitored in real-time. See margins, cash flow, and revenue forecasts without the guesswork.

Optimize Service Operations Using NetSuite ERP

Ready to boost accuracy, visibility, and speed? NetSuite ERP gives you the tools to run smarter and grow faster.
  • Project Control
    Watch project performance, costs, and margins live. Mitigating overruns and missing deadlines.
  • Order & Engagement Management
    Automate the order/engagement process to effectively and efficiently service your clients through reduced delays and errors due to the use of automated systems.
  • Resource Productivity
    Through operating in a balanced manner, you will have the ability to maximize resources based on the most productive working staff available and on the resource productivity gaps that are evident through your team member's productivity levels.
  • End-to-End Integration
    Connect CRM, projects, finance, and HR; everything works together for smooth service delivery.
  • Automation & Intelligence
    Automate approvals, workflows, and dashboards are designed for each individual user in a way that reduces manual labor.
  • Cloud Flexibility
    The ability to securely access your information from anywhere makes cloud technology a great alternative for remote/distributed work teams, eliminating the added expense of having an internal IT department.

Why Rely on Cinntra Expertise for NetSuite ERP?

Picking the right ERP matters but picking the right partner matters even more. Cinntra’s deep NetSuite know-how helps service organizations get the absolute most from their investment.
  • We’ve done this again for service-based businesses.
  • Our solutions solve real problems that service and project teams face.
  • We focus on the features that drive serious results in professional services.
  • You get ongoing support, smart optimization, and hands-on training to keep you moving forward.

Bespoke Solutions for Service Workflows

At Cinntra, we recognize that not every service organization functions similarly. Because of the unique ways each company delivers its services, we develop customized NetSuite ERP applications designed to meet each client’s specific workflows, future growth strategy, and overall business requirements.
  • Project-Based Billing Automation
    This helps automate complicated billing structures and create accurate and timely billing.
  • Utilization & Margin Tracking
    Have the ability to see how well you are performing on both an employee, project, and client basis; this helps improve overall profitability.
  • Contract & Retainer Management
    Managing your ongoing service contracts with forecasted billing and revenue schedules.
  • Multi-Entity & Global Operations
    Use one NetSuite ERP to manage multiple subsidiary companies, currencies, and various compliance issues.
  • Advanced Reporting & Dashboards
    Provide your leadership with real-time data through customized dashboards that are tailored to each individual leader.

Industry Outcomes Driven by NetSuite

Tailored to Perfection! NetSuite Services includes specifically for diverse industries to enhance operational workflow.

NetSuite Manufacturing

Manufacturing

A mid-sized manufacturer of machinery suffered from delayed production runs and mismatched inventories. With NetSuite, the client can track its Bill of Materials (BOM) in real time, which reduced delayed orders by roughly 30% while improving coordination with its suppliers.
NetSuite Ecommerce Services

E-commerce

A D2C brand using Shopify as its e-commerce marketplace consistently encountered order fulfillment errors during sales peaks. NetSuite provided a seamless integration between the brand's storefront, warehouses, and accounting. NetSuite reduced order errors by 40% and returns by 20%.
NetSuite Financial Management

Finance

A rapidly growing Fintech firm experienced disparate financial data scattered across spreadsheets. With NetSuite, the financial team was able to consolidate all their reporting, comply with GAAP, and close their books five days faster each month.
NetSuite for Retail

Retail

A fashion retail chain could not pull together data for their stores or their online stores. With NetSuite, the client was able to link its Point-of-Sale (POS), CRM, and inventory systems, and increased in-store availability by 25% while decreasing over-stock.
Wholesale and Distribution

Wholesale & Distribution

A regional distributor managed its inventory in silos. The company used NetSuite to automate its stock management and integrate inventory control, resulting in 99% on-time delivery and 15% faster fulfillment.
NetSuite for IT Services

IT Services

A growing SaaS firm did not keep sufficient time-tracking records when billing customers, leading to lost revenue. With NetSuite, the client can have a project accounting method, automate time tracking, increase its billing accuracy, and save over 12 hours a month in operations.

Let’s Talk About What Comes Next

If your service organization continues to rely on disconnected systems and manual processes, it is time to reevaluate how you operate.
NetSuite ERP for service organizations gives you the right amount of automation, visibility, and control over your company to grow with confidence. If you’re using NetSuite ERP for Service Organizations for the first time or are enhancing a service organization’s existing NetSuite ERP system from Cinntra, we have the entire range of knowledge to support your entire NetSuite experience.
NetSuite ERP is beyond just a computer application; it is a strategic platform that enhances your service delivery system, improves your financial performance, and allows you to effectively grow your business.

    FAQ's

    1. What is the cost of NetSuite ERP?
    Several factors determine how much you will pay for NetSuite ERP, including how many users you have, what modules you need, how customized you want your implementation to be, and how complex your current business is.
    Yes. NetSuite offers all of the following types of billing: fixed fee, time and materials, milestone-based, retainer and subscription.
    Yes. With NetSuite, you have access to real-time reporting on project costs, revenues, utilization, and overall financial performance.
    Cinntra can help you implement NetSuite because we have certified NetSuite professionals that bring expertise, pre-configured solutions for the service industries, and hands-on support to help implement.
    Yes. Cinntra will work with you to create custom dashboards, automate billing processes, create utilization tracking tools, and customize workflows to meet your specific business needs.

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